Terms & Refund Policy

Legal

Terms & Refund Policy

Plain English. Read once, keep.

The product

Behind The Listings is a 186-page digital PDF ebook. No physical item is shipped. Delivery is instant — the download link appears on the order confirmation page and is emailed to your checkout address.

Refunds — seven-day window

If the book doesn't change how you read at least one listing, one MOU clause, or one agent conversation, write to us within seven days of purchase and we will refund the full purchase price.

  • No form, no questionnaire, no "prove you read it."
  • One sentence by email is enough.
  • Refunds are issued to the original payment method within 5–7 business days.

After seven days, the sale is final.

Licence and use

Your purchase is for personal use. The book may not be reproduced, redistributed, resold, posted publicly, or shared — in whole or in part — without prior written permission.

One purchase = one reader. If multiple people in the same firm or household want a copy, please buy multiple copies.

What the book is, and is not

The book is a market intelligence guide for buyers in Abu Dhabi's freehold property market. It is not financial advice, not legal advice, not tax advice, not investment advice. Property markets carry risk and individual circumstances differ — consult qualified, licensed UAE professionals before signing anything.

BTL Publishing accepts no liability for actions taken on the basis of this book.

Anonymity

The book is published anonymously by BTL Publishing. There is no individual author named, no firm of record, and no license number on the cover. The publisher's contact channel is the email below — we read every message and respond personally, usually within one business day.

Contact

For refund requests, technical issues, or any question about your purchase: hello@btlpublishing.com

Last updated: May 2026